Who we are…
Who we are…
Letting
Why choose us?
Our agency offers a comprehensive solution for property management, leveraging our expertise to maximise the yield of your investment. Our dedicated team closely monitors Melbourne's rental market and stays abreast of any fluctuations to ensure the highest possible returns on your investment. We provide a suite of services including attending all Annual & General Committee Owners Corporation Meetings on your behalf, keeping you fully informed of the latest information.
Our on-site letting agents are available for urgent repairs and provide prompt and efficient resolution of any issues to the benefit of both lot owners and tenants. Our experienced managers supervise all tradesmen and workmanship to ensure that all jobs are completed to the highest standard of satisfaction, while avoiding any unnecessary call-out fees. On-site property management offers numerous benefits over external agencies.
Our team is always on-hand to address any issues that arise, ensuring prompt resolution and minimizing downtime. We have an intimate understanding of the property and its unique needs, allowing us to tailor our services to maximize its potential. Additionally, we provide a more personalised approach, with regular communication and face-to-face interaction, building stronger relationships and fostering a sense of community. Trust us to provide the best possible management of your property.
Advantages of On-Site Management:
Experience unparalleled convenience with our on-site team, available throughout the day to assist with all tenant and owner enquiries. Whether you have a question about your lease or need help with maintenance, our friendly and knowledgeable staff are always on hand to provide prompt and efficient support. With us, you can rest assured that your needs will be met with the highest level of care and attention.
Elevate your living experience with our exceptional 6-day reception service available to all residents, guests, and owners. Our commitment to providing outstanding service sets us apart from the competition and makes us a preferred destination for those seeking quality living. Whether you need help with reservations, local recommendations, or simply a friendly face to greet you, our team is always ready to provide personalized attention and assistance.
Dedicated to managing the apartments within Alexander Lombard Tower, Sienna Apartments & Travancore on the Park.
We are 100% committed to specialising and attracting tenants and clientele for your apartments only on-site.
Open to show prospective tenants through apartments between 9:00am-4:00pm on weekdays, and 9:00am-11:00am on Saturdays.
Quickly develop a relationship with tenants/guests and provide them a level of service not available in traditional residential complexes.
Operating onsite will allow us to keep a close eye on our residents and ensure that your investment is being well cared for.
Encourage and foster a strong sense of community amongst residents via consistent communication and involvement within the complex.
Why Us?
We are a dependable, reputable, and dedicated agency that provides comprehensive management, protection, and growth solutions for your investment.
You are such a nice and professional manager. We bought apartments in ALT for about 10 years, we had many managers before, you are the best of the best.
Steven.L (Landlord)
ALT & Sienna are professional and dedicated managers. You can trust them to get the job done.
Greg. R (Landlord)
ALT and Sienna On-Site Management are the most professional agents I have dealt with for rental properties. They are attentive, don’t miss deadlines, and will source good tenants at a good rent. They have a can-do attitude and are so helpful in attending to repairs and maintenance. They also know the Travancore area extremely well, and do a fantastic job of keeping the quality of the buildings they keep. I would highly recommend them for property management.
Samantha.J (Landlord)
I am very pleased with Eleanor’s prompt service. She is excellent and is always on top of things. There have been times I have called and either you or Tanima have answered my calls and both of you have always been helpful. With all of you I feel my property is in excellent hands and will not hesitate to recommend your services to anyone.
Sam. N (Landlord)
I was overseas when the current management took over. It took me almost two years before I met Saskia for the first time, but I received the best service and support from the first day. Alt & Sienna Management team is professional, trustworthy and reliable.
Behnoud. T (Landlord)
The ALT & Sienna On-Site Management team are terrific and I would not hesitate to recommend them. The team have managed my apartments from the very beginning and are always professional, friendly and proactive. Both management and staff are activity involved in all aspects of property management and no request or detail is too small. The team are on-site ensuring that any potential issues can be addressed quickly and efficiently. Importantly, the team are genuinely interested in providing the best service possible. I wouldn’t have anybody else look after my apartments.
George. B (Landlord)
I would highly recommend ALT & Sienna On-site Property and Building Management Services to anyone who is looking for a Property Management company that responds quickly and addresses queries and issues. I found myself suddenly in a situation where the previous Property Management company went into receivership and with no one to manage the tenants or the rental related activities of our Leased apartments. I reached out to Saskia Yardley of ALT & Sienna On-site Property and Building Management Services and she responded asap with urgency and total attention. We were able to put in actions to have the same under control within a few days . Since them their services and responses have been consistent and of the highest order based on the experience of managing the apartments in the last 8 years. I would recommend ALT & Sienna On-site Property and Building Management Services without any hesitation for top-class rental property management services .