Caretaking | ALT & Sienna On-Site Management

Administration

Our Caretakers diligently administer the Owners Corporation Rules to ensure strict compliance by all residents and visitors to the complex. These rules are designed to govern a cohesive living environment and set out the rights and obligations of all parties involved within the building. As a professional property management team, we recognize the importance of upholding these rules and strive to ensure that all parties adhere to the relevant regulations that apply to living or visiting the complex.

Auditing

As part of our commitment to maintaining a high standard of upkeep for the complex, we conduct regular travel paths throughout the property, identifying any damages or repairs required. Our experienced Caretaking Team then reports these findings to the Owners Corporation for prompt attention.

We take pride in supervising all maintenance contractors on-site, ensuring that the prescribed work is completed to a satisfactory standard. In the event of an emergency repair, our Caretaking Team is always available on-site, allowing us to quickly identify and respond to any maintenance disruptions that may arise.

By proactively monitoring and addressing maintenance issues, we help to ensure that the complex remains in top condition, which is essential for both resident satisfaction and resale value. Our commitment to efficient, effective maintenance is just one of the many reasons why we are the premier choice for property management services.

Operations

Ensuring the highest standards of maintenance for your building is a top priority for the Caretaker at ALT & Sienna Apartments. As part of our commitment to excellence, our Caretaking Team supervises all maintenance contractors appointed by the Owners Corporation to verify that all prescribed works are completed to the required standard.

The verification of repairs and maintenance is a critical responsibility for the Owners Corporation to ensure that the building is fit for purpose and that all work has been completed to the highest standard. Our Caretaker plays an essential role in this process, providing expert oversight and ensuring that all necessary repairs and maintenance are carried out promptly and effectively.

At ALT & Sienna Apartments, we are dedicated to providing our residents with the highest level of service and ensuring that your building is always maintained to the highest possible standard. Contact us today to learn more about our Caretaking services and how we can help ensure the long-term success of your building.

Cleaning

At ALT & Sienna Apartments, we understand that your building is more than just a place to live - it is also an important investment that requires expert care and attention to maintain its value over time. That's why we are committed to providing the highest standard of Caretaking services, designed to ensure that your building always looks its best and functions at optimal capacity.

Our experienced Caretaking Team takes pride in presenting your complex to the highest possible standard, ensuring that all shared amenities and facilities are visibly immaculate and aesthetically pleasing to residents and visitors alike. Whether you are a homeowner or an investor, our goal is to protect and maintain your building to the highest standard, providing you with peace of mind and ensuring the long-term success of your investment.

Reception

We take great pride in offering exceptional service to our residents, and our dedicated reception team is always on hand to provide personal assistance with any questions or concerns you may have. Whether you need information about the complex itself, or advice on local services and activities, our reception team is here to help. With years of experience in the industry, our team is highly knowledgeable and can offer expert guidance on a wide range of topics, from property management and maintenance to local attractions and amenities. At ALT & Sienna Apartments, we are committed to providing a superior level of service to our residents, and our reception team is an integral part of this commitment.

You are such a nice and professional manager. We bought apartments in ALT for about 10 years, we had many managers before, you are the best of the best.

Steven.L (Landlord)

ALT & Sienna are professional and dedicated managers. You can trust them to get the job done.

Greg. R (Landlord)

ALT and Sienna On-Site Management are the most professional agents I have dealt with for rental properties. They are attentive, don’t miss deadlines, and will source good tenants at a good rent. They have a can-do attitude and are so helpful in attending to repairs and maintenance. They also know the Travancore area extremely well, and do a fantastic job of keeping the quality of the buildings they keep. I would highly recommend them for property management.

Samantha.J (Landlord)

I am very pleased with Eleanor’s prompt service. She is excellent and is always on top of things. There have been times I have called and either you or Tanima have answered my calls and both of you have always been helpful. With all of you I feel my property is in excellent hands and will not hesitate to recommend your services to anyone.

Sam. N (Landlord)

I was overseas when the current management took over. It took me almost two years before I met Saskia for the first time, but I received the best service and support from the first day. Alt & Sienna Management team is professional, trustworthy and reliable.

Behnoud. T (Landlord)

The ALT & Sienna On-Site Management team are terrific and I would not hesitate to recommend them. The team have managed my apartments from the very beginning and are always professional, friendly and proactive. Both management and staff are activity involved in all aspects of property management and no request or detail is too small. The team are on-site ensuring that any potential issues can be addressed quickly and efficiently. Importantly, the team are genuinely interested in providing the best service possible. I wouldn’t have anybody else look after my apartments.

George. B (Landlord)

I would highly recommend ALT & Sienna On-site Property and Building Management Services to anyone who is looking for a Property Management company that responds quickly and addresses queries and issues. I found myself suddenly in a situation where the previous Property Management company went into receivership and with no one to manage the tenants or the rental related activities of our Leased apartments. I reached out to Saskia Yardley of ALT & Sienna On-site Property and Building Management Services and she responded asap with urgency and total attention. We were able to put in actions to have the same under control within a few days . Since them their services and responses have been consistent and of the highest order based on the experience of managing the apartments in the last 8 years. I would recommend ALT & Sienna On-site Property and Building Management Services without any hesitation for top-class rental property management services .

Derick. C (Landlord)

Contact

Get in touch

Office

03 9376 7555 03 9376 7555

After-Hours

1300 891 210

Address

Reception / 18 Mt Alexander Road, Travancore 3032, MELBOURNE, VIC. Reception / 18 Mt Alexander Road, Travancore 3032, MELBOURNE, VIC.